Tuesday, August 7, 2007

Questions about FAQs

We all receive questions but it is how we handle the questions that make the difference. If you get into the habit of responding to every email question, you may get overwhelmed. We suggest that you create a section of the discussion board where questions are asked and answered by students. You can also create an FAQ section where you answer questions one time only. You establish the expectation that students will check this section before asking any question about the course or content.

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